CarbonReport Pro ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform at www.carbonreportpro.com.
1. Information We Collect
We collect the following types of information:
- Account information: Name, email address, company name, and password when you register.
- Report data: Facility name, location, energy consumption figures, production data, and any other inputs you provide to generate GHG reports.
- Usage data: Pages visited, report generation activity, and technical log data for service improvement.
- Payment information: Processed securely through our payment provider. We do not store card numbers.
2. How We Use Your Information
- To generate and deliver your GHG inventory reports.
- To maintain your account and subscription access.
- To send important service notifications and updates.
- To improve our platform and calculation accuracy.
- To comply with applicable legal obligations.
3. Data Storage and Security
Your data is stored on secure cloud infrastructure. We use industry-standard encryption (HTTPS/TLS) for all data in transit. Report data is associated with your account and is not shared with third parties without your consent.
4. Report Data and Verification
When a report is generated, a report ID and verification record are stored to enable public verification via the QR code. Verification records contain: Report ID, emission totals, company name, and verification level. This data is accessible via the public /verify page when a buyer scans a QR code or enters a report ID.
5. Third-Party Services
We use the following third-party services: OpenAI (for AI-generated insights), Railway (cloud hosting), and email service providers for transactional emails. These providers process data in accordance with their own privacy policies.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at info@carbonreportpro.com. We will respond within 30 days.
7. Data Retention
We retain account data for as long as your account is active. Report data is retained for a minimum of 3 years to support verification and audit purposes. You may request deletion of your account and associated data at any time.
8. Cookies
We use essential session cookies to maintain your login state. We do not use tracking cookies or advertising cookies.
9. Contact
For any privacy-related questions, contact us at: info@carbonreportpro.com