Frequently Asked Questions

Scope 1 — Direct emissions from your factory: fuel combustion in boilers, generators, dyeing machines, and on-site vehicles. If you burn natural gas, diesel, HFO, or LPG at your facility, that's Scope 1.

Scope 2 — Indirect emissions from purchased electricity: the carbon footprint of the grid electricity you consume. Calculated using your country's grid emission factor (e.g. NEPRA 2024 for Pakistan).

Scope 3 — Value chain emissions: sea and road freight for shipping your goods, your upstream yarn and fabric supply chain, and business travel. EU buyers under CSRD increasingly require Scope 3 data from their suppliers.

The GHG Protocol Corporate Standard is the world's most widely used greenhouse gas accounting standard, developed jointly by the World Resources Institute (WRI) and the World Business Council for Sustainable Development (WBCSD). It defines how companies should measure and report their Scope 1, 2 and 3 emissions. When EU buyers ask for a "GHG Protocol report" or a "carbon inventory," this is the standard they mean. CarbonReport Pro follows GHG Protocol methodology for all calculations.

ISO 14064 is an international standard for GHG inventories and verification. ISO 14064-1 covers organizational GHG inventory reporting (what CarbonReport Pro aligns with). ISO 14064-3 covers third-party verification of GHG statements by an accredited verification body.

Most EU buyer questionnaires and CBAM declarations accept GHG Protocol-aligned reports without requiring full ISO 14064-3 accredited verification. CarbonReport Pro reports are structured in accordance with ISO 14064-1:2018. For formal accredited verification, you would need to engage a third-party verification body — we can recommend options.

CBAM — the EU Carbon Border Adjustment Mechanism (Regulation EU 2023/956) — requires EU importers to pay for the embedded carbon emissions in goods they import, for the products currently in scope (see below — textiles are not yet included). Without your own reported carbon data, EU importers must use conservative default emission values set by the EU — which are typically higher than a typical factory's actual emissions.

This can mean your buyers are overpaying in carbon fees on in-scope goods, and gives competitors who can already document their own carbon data a pricing advantage. A CarbonReport Pro carbon footprint report documents your actual (self-reported, evidence-backed) embedded emissions, so your buyers can use more accurate values instead of the conservative EU default.

Currently, CBAM covers cement, steel, aluminium, fertilisers, electricity, and hydrogen in its initial scope (as of 2026). Textiles and garments are not yet formally included in CBAM's mandatory scope, and any expansion of CBAM to textiles in a future phase is not confirmed legislation.

However: (1) EU buyers still request carbon data for CSRD supply chain disclosures regardless of CBAM scope; (2) many EU brands have internal sustainability targets requiring documented Scope 3 supplier data ahead of any regulatory mandate.

Generating a carbon report now helps you respond to existing buyer questionnaire demands driven by CSRD, independent of whether CBAM ever extends to textiles.

The Corporate Sustainability Reporting Directive (CSRD) requires large EU companies to disclose their Scope 3 supply chain emissions — including data from their suppliers. Your EU buyers may need this data from you to complete their own CSRD reporting.

If you can't provide documented Scope 3 supply chain data, your buyer may face a gap in their own CSRD report. The CarbonReport Pro Buyer Disclosure Report generates the Scope 1, 2 & 3 emissions data your buyers may ask for as part of their CSRD-driven supplier requests.

No. CarbonReport Pro is designed specifically for factory managers, export managers, and compliance officers with no prior carbon accounting background. The platform guides you through a step-by-step data entry form — you enter your electricity consumption (kWh), fuel use (m³ gas, litres diesel), and freight data (tonnes shipped, distances). The platform applies published reference emission factors (IPCC AR6, DEFRA 2024, NEPRA) and calculates your GHG inventory automatically. If you have your utility bills ready, most factories complete data entry in 30–60 minutes.

For Scope 1 & 2: your annual electricity consumption in kWh, and fuel consumption for each energy source (natural gas in m³, diesel in litres, HFO in tonnes, etc.). This information is on your monthly utility bills and purchase records.

For Scope 3 (included in every Buyer Disclosure Report): total freight volume in tonnes and distances for sea, road, and air freight. For supply chain emissions: approximate volumes of key purchased raw materials (yarn, fabric, dyes) where available.

You can save your progress at any time and return to complete the form — you don't need all data at once.

Once you have your data ready, data entry takes approximately 30–60 minutes for most factories. The platform generates the PDF report immediately after you submit. Total time from starting the form to having a buyer-ready PDF: under 2 hours.

If you use our Evidence-Matching (L3) option, add 10–20 minutes to upload your utility bills. For a Human Evidence Check (L4), our team typically completes the review within 1–2 business days.

We use the most current, internationally recognized emission factors:

• IPCC AR6 (2021) — combustion emission factors for natural gas, diesel, HFO, LPG, and coal (Scope 1)
• NEPRA 2024 — Pakistan national grid electricity emission factor (Scope 2)
• UK DEFRA 2024 — freight conversion factors for sea, road, and air transport (Scope 3)
• Ecoinvent / Literature — upstream raw material emission factors where available (Scope 3)

All factors are fully cited in the report so buyers and auditors can verify the methodology. We update factors annually when new versions are published.

Each Buyer Disclosure Report purchase covers one facility. Trading houses, export agents, and vertically integrated manufacturers with multiple production units or client factories can arrange multi-facility access — contact us at info@carbonreportpro.com for group pricing.

CarbonReport Pro is one published plan: the Buyer Disclosure Report — €999 per facility per report. It includes Scope 1, 2 & 3 calculation, evidence upload with automated evidence-matching, a data-quality score, the full carbon inventory PDF, a one-page buyer disclosure summary, a reduction roadmap, and regenerations for the same facility.

Formal ISO 14064-3 third-party assurance is a separate service, arranged with an accredited body and billed separately. Ongoing use, multiple facilities, or channel/association terms are available by custom quote — contact us.

Our Done-For-You service is for factories that want the report completed entirely by our team, on top of the standard Buyer Disclosure Report. You provide your utility bills, fuel records, and freight data (or we can guide you through gathering them). Our team handles all data entry, calculations, and report generation. This is quoted separately depending on scope complexity. Contact us at info@carbonreportpro.com to arrange this.

It's a one-time payment per facility, per report — €999. There's no subscription and no monthly fee. Your purchase includes generous regenerations of the same facility's report, so you can update and re-run it as your data improves. Generating a report for a different facility requires a separate purchase.

Each Buyer Disclosure Report purchase covers one facility. If you need ongoing use across multiple facilities, contact our support team at info@carbonreportpro.com and we'll quote multi-facility terms directly — there's no fixed published price for this yet.

Yes. Our reports are aligned with GHG Protocol Corporate Standard and ISO 14064-1:2018 — the standards EU brands reference in their supplier code of conduct and sustainability questionnaires. Reports include full Scope 1, 2 & 3 breakdowns, emission factor references, a unique report ID, and a QR code buyers can scan to verify authenticity. They are specifically structured to answer the carbon-related questions on common EU buyer questionnaires (H&M's HIGG, Inditex's Supplier Code, retailer sustainability scorecards).

When you upload your utility bills and invoices, our OCR engine extracts the consumption values from the documents and compares them against the data you entered in the form. If all values match within ±10% tolerance, the report receives an L3 Evidence-Matched (Automated) status and a data-quality log is included in the report.

Important: this is an automated, first-party, system-performed check — not independent third-party (ISO 14064-3) verification or assurance. The documents are uploaded by the factory and cross-checked by our platform. We do not conduct independent site visits. L3 provides meaningful data-quality signal for most buyer questionnaire purposes, but for regulatory submissions specifically requiring accredited third-party verification, you should engage an accredited body — we can help arrange this.

Every CarbonReport Pro report includes a unique Report ID (format: CRP-YYYY-XXXX) and a QR code. Buyers can: (1) scan the QR code with any smartphone camera and tap the link to verify instantly, or (2) visit carbonreportpro.com/verify and enter the Report ID manually. The verification page shows the report's authenticity status, company name, reporting period, total emissions, and verification level. If a report has been modified after generation, the verification will fail.

The Buyer Account Portal (/buyer) gives your EU buyers their own free account where they can view your live carbon credentials — emission intensity, verification level, CBAM risk score, and linked supplier data.

To set it up: (1) go to your dashboard → Buyer section → enter your buyer's email and company name → click "Generate Invite Link". (2) Share the link with your buyer. (3) Your buyer opens the link, registers a free account, and immediately sees your data — no PDF required.

The buyer portal is completely free for EU buyers. There's no charge for them to create an account or view your data. The invite feature is included with every Buyer Disclosure Report.

The CarbonReport Pro dashboard now supports 5 languages: English, Urdu (اردو), Bengali (বাংলা), Turkish (Türkçe), and Vietnamese (Tiếng Việt).

To switch language, open your dashboard → Settings → Language → select from the dropdown. The interface translates instantly — navigation, buttons, labels, status messages, and section titles — with no page reload. Urdu and Bengali also switch the layout to right-to-left (RTL).

Language preference is saved to your account so it persists between sessions.

The Live Service Monitoring panel (accessible in your dashboard under the Monitoring tab) shows real-time health status for all platform services:

• CarbonReport Pro Server — core platform with response latency
• Database Connection — storage system health
• Sign-In Service — authentication and session status
• Report Engine — report generation service
• Verification Service — public report verification endpoint
• Buyer Portal — buyer account system health

Each service shows a colour-coded badge (Operational / Degraded / Offline) and response time. The panel auto-refreshes every 60 seconds when you're actively viewing the Monitoring tab.

CarbonReport Pro now uses a smart in-app notification system instead of browser popup alerts. When any platform action completes — a report is generated, a verification succeeds, a form is submitted, or a deadline is approaching — you see a colour-coded toast notification slide in from the top right.

Toasts are colour-coded by type: green for success, amber for warnings, red for errors, and blue for information. They auto-dismiss after 5 seconds but you can close them manually.

All notifications are also saved in the notification history panel — accessible by clicking the bell icon in the top navigation bar. The bell shows a badge with the unread notification count. You can mark all notifications as read or clear the history from the panel.