Frequently Asked Questions

Scope 1 — Direct emissions from your factory: fuel combustion in boilers, generators, dyeing machines, and on-site vehicles. If you burn natural gas, diesel, HFO, or LPG at your facility, that's Scope 1.

Scope 2 — Indirect emissions from purchased electricity: the carbon footprint of the grid electricity you consume. Calculated using your country's grid emission factor (e.g. NEPRA 2024 for Pakistan).

Scope 3 — Value chain emissions: sea and road freight for shipping your goods, your upstream yarn and fabric supply chain, and business travel. EU buyers under CSRD increasingly require Scope 3 data from their suppliers.

The GHG Protocol Corporate Standard is the world's most widely used greenhouse gas accounting standard, developed jointly by the World Resources Institute (WRI) and the World Business Council for Sustainable Development (WBCSD). It defines how companies should measure and report their Scope 1, 2 and 3 emissions. When EU buyers ask for a "GHG Protocol report" or a "carbon inventory," this is the standard they mean. CarbonReport Pro follows GHG Protocol methodology for all calculations.

ISO 14064 is an international standard for GHG inventories and verification. ISO 14064-1 covers organizational GHG inventory reporting (what CarbonReport Pro aligns with). ISO 14064-3 covers third-party verification of GHG statements by an accredited verification body.

Most EU buyer questionnaires and CBAM declarations accept GHG Protocol-aligned reports without requiring full ISO 14064-3 accredited verification. CarbonReport Pro reports are structured in accordance with ISO 14064-1:2018. For formal accredited verification, you would need to engage a third-party verification body — we can recommend options.

CBAM — the EU Carbon Border Adjustment Mechanism (Regulation EU 2023/956) — requires EU importers to pay for the embedded carbon emissions in goods they import. Without your own verified carbon data, EU importers must use conservative default emission values set by the EU — which are typically 40–60% higher than a typical factory's actual emissions.

This means your buyers are overpaying in carbon fees — which damages your commercial relationship, increases their supply chain costs, and gives competitors with verified carbon data a pricing advantage. A CarbonReport Pro carbon footprint report documents your actual (lower) embedded emissions, so your buyers can use accurate values for their CBAM declarations.

Currently, CBAM covers cement, steel, aluminium, fertilisers, electricity, and hydrogen in its initial scope (as of 2026). Textiles and garments are not yet formally included in CBAM's mandatory scope.

However: (1) EU buyers still request carbon data for CSRD supply chain disclosures regardless of CBAM scope; (2) CBAM scope is expected to expand to additional sectors including textiles in subsequent phases; (3) many EU brands have internal sustainability targets requiring verified Scope 3 supplier data before any regulatory mandate.

Generating a carbon report now positions your factory ahead of compliance requirements and satisfies existing buyer questionnaire demands.

The Corporate Sustainability Reporting Directive (CSRD) requires over 50,000 EU companies to disclose their Scope 3 supply chain emissions — including data from their Tier 1 suppliers. Your EU buyers are legally obliged to collect this data from you.

If you can't provide verified Scope 3 supply chain data, your buyer faces a compliance gap in their own CSRD report. Rather than manage that risk, many procurement teams simply move to suppliers who can provide the data. CarbonReport Pro's Exporter and Enterprise plans generate the Scope 3 upstream emission data your buyers need for CSRD compliance.

No. CarbonReport Pro is designed specifically for factory managers, export managers, and compliance officers with no prior carbon accounting background. The platform guides you through a step-by-step data entry form — you enter your electricity consumption (kWh), fuel use (m³ gas, litres diesel), and freight data (tonnes shipped, distances). The platform applies the certified emission factors and calculates your GHG inventory automatically. If you have your utility bills ready, most factories complete data entry in 30–60 minutes.

For Scope 1 & 2 (Starter plan): your annual electricity consumption in kWh, and fuel consumption for each energy source (natural gas in m³, diesel in litres, HFO in tonnes, etc.). This information is on your monthly utility bills and purchase records.

For Scope 3 (Exporter plan): total freight volume in tonnes and distances for sea, road, and air freight. For supply chain emissions: approximate volumes of key purchased raw materials (yarn, fabric, dyes) where available.

You can save your progress at any time and return to complete the form — you don't need all data at once.

Once you have your data ready, data entry takes approximately 30–60 minutes for most factories. The platform generates the PDF report immediately after you submit. Total time from starting the form to having a buyer-ready PDF: under 2 hours.

If you use our AI-Assisted Verification (L3) option, add 10–20 minutes to upload your utility bills. For Expert Review (L4), our team typically completes the review within 1–2 business days.

We use the most current, internationally recognized emission factors:

• IPCC AR6 (2021) — combustion emission factors for natural gas, diesel, HFO, LPG, and coal (Scope 1)
• NEPRA 2024 — Pakistan national grid electricity emission factor (Scope 2)
• UK DEFRA 2024 — freight conversion factors for sea, road, and air transport (Scope 3)
• Ecoinvent / Literature — upstream raw material emission factors where available (Scope 3)

All factors are fully cited in the report so buyers and auditors can verify the methodology. We update factors annually when new versions are published.

Yes. Our Enterprise Continuous workspace and custom group plans support multiple factory profiles under one account. Trading houses, export agents, and vertically integrated manufacturers use this to manage carbon reports for multiple production units or client factories from one dashboard. If you need group pricing or custom integrations, contact us at info@carbonreportpro.com.

CarbonReport Pro is typically sold in three commercial layers:

• Baseline Compliance — $299: one-time report for a single facility
• Enterprise Continuous — $1,000/month: always-on multi-report compliance workspace
• Third-Party Assurance Fast-Track — $2,500: independent assurance engagement

Custom terms are available for associations, trade platforms, and multi-factory groups.

Our Done-For-You service is for factories that want the report completed entirely by our team. You provide your utility bills, fuel records, and freight data (or we can guide you through gathering them). Our ESG team handles all data entry, calculations, and report generation. Pricing is $299–$1,000 per report depending on scope complexity (Scope 1-2 only vs full Scope 1-3). Available as an add-on to any plan. Contact us at info@carbonreportpro.com to arrange this.

Plans are annual — you pay once per year and can generate the number of reports included in your plan throughout that year. There's no monthly subscription, no per-report fee within your plan, and no hidden charges. If you reach your report limit before the year ends, you can upgrade to a higher plan or add additional reports.

Yes. You can upgrade from Starter to Exporter or Enterprise at any time. Contact our support team at info@carbonreportpro.com and we'll apply a prorated adjustment. You'll immediately gain access to the additional features and report quota of the higher plan.

Yes. Our reports are aligned with GHG Protocol Corporate Standard and ISO 14064-1:2018 — the standards EU brands reference in their supplier code of conduct and sustainability questionnaires. Reports include full Scope 1, 2 & 3 breakdowns, emission factor references, a unique report ID, and a QR code buyers can scan to verify authenticity. They are specifically structured to answer the carbon-related questions on common EU buyer questionnaires (H&M's HIGG, Inditex's Supplier Code, retailer sustainability scorecards).

When you upload your utility bills and invoices, our OCR engine extracts the consumption values from the documents and compares them against the data you entered in the form. If all values match within ±10% tolerance, the report receives an L3 AI-Assisted Verified status and a verification log is included in the report.

Important: this is automated first-party verification — not a substitute for ISO 14064-3 third-party assurance. The documents are uploaded by the factory and verified by our platform. We do not conduct independent site visits. L3 provides meaningful data quality assurance for most buyer questionnaire purposes, but for regulatory submissions specifically requiring accredited third-party verification, you should engage an accredited body.

Every CarbonReport Pro report includes a unique Report ID (format: CRP-YYYY-XXXX) and a QR code. Buyers can: (1) scan the QR code with any smartphone camera and tap the link to verify instantly, or (2) visit carbonreportpro.com/verify and enter the Report ID manually. The verification page shows the report's authenticity status, company name, reporting period, total emissions, and verification level. If a report has been modified after generation, the verification will fail.

The Buyer Account Portal (/buyer) gives your EU buyers their own free account where they can view your live carbon credentials — emission intensity, verification level, CBAM risk score, and linked supplier data.

To set it up: (1) go to your dashboard → Buyer section → enter your buyer's email and company name → click "Generate Invite Link". (2) Share the link with your buyer. (3) Your buyer opens the link, registers a free account, and immediately sees your data — no PDF required.

The buyer portal is completely free for EU buyers. There's no charge for them to create an account or view your data. The invite feature is available on the Enterprise Continuous plan.

The CarbonReport Pro dashboard now supports 5 languages: English, Urdu (اردو), Bengali (বাংলা), Turkish (Türkçe), and Vietnamese (Tiếng Việt).

To switch language, open your dashboard → Settings → Language → select from the dropdown. The interface translates instantly — navigation, buttons, labels, status messages, and section titles — with no page reload. Urdu and Bengali also switch the layout to right-to-left (RTL).

Language preference is saved to your account so it persists between sessions.

The Live API Monitoring panel (accessible in your dashboard under the Monitoring tab) shows real-time health status for all platform services:

• CarbonReport Pro Server — main API ping with response latency
• Database Connection — storage system health
• Auth API — authentication service status
• Report Engine — report generation service
• Verification API — public report verification endpoint
• Buyer Portal API — buyer account system health

Each service shows a colour-coded badge (Operational / Degraded / Offline) and response time. The panel auto-refreshes every 60 seconds when you're actively viewing the Monitoring tab.

CarbonReport Pro now uses a smart in-app notification system instead of browser popup alerts. When any platform action completes — a report is generated, a verification succeeds, a form is submitted, or a deadline is approaching — you see a colour-coded toast notification slide in from the top right.

Toasts are colour-coded by type: green for success, amber for warnings, red for errors, and blue for information. They auto-dismiss after 5 seconds but you can close them manually.

All notifications are also saved in the notification history panel — accessible by clicking the bell icon in the top navigation bar. The bell shows a badge with the unread notification count. You can mark all notifications as read or clear the history from the panel.